FAQ
- Login: How do I recover my Happy Mango login password?
- Login: How do I change my login email, password, or update my mobile number?
- Communication: How do I contact my lender or financial institution?
- Application: How do I apply for a loan (or for opening a depository account) on Happy Mango?
- Application: How do I find the right product to apply for?
- Application: I made a mistake in my application. How do I fix it?
- Application: How do I know if my financial institution has received my application?
- Application: How long does it take to process my application?
- Application: How do I find out the status of my application?
- Application: My application has been approved. What should I do next?
- Financial Accounts: When should I add my financial accounts?
- Financial Accounts: How do I add my financial accounts using secure online banking connection?
- Financial Accounts: How do I add an account as an ACH payment source?
- Financial Accounts: How do I verify an ACH Payment account with micro deposits?
- Receiving Loan Funds: When will I receive the funds from the loan I have applied?
- Paying Off A Loan: How do I make payments on my loan?
- Paying Off A Loan: How does Happy Mango help me make payments on time?
- Paying Off A Loan: How do I find the status of my loan or my loan payments?
- Paying Off A Loan: How do I switch the account used for making loan payments?
- Paying Off A Loan: Why does my loan status say "Attention Required"?
- Paying Off A Loan: Why does my loan status say "Add Account" or "Link Account"?
- Paying Off A Loan: Why does my loan status say "Account Error"?
- Paying Off A Loan: How do I initiate an ACH payment for paying down my loan?